Email & shared inbox
Klarium answers email in the thread it belongs to — and brings every channel into one inbox your team actually works from.
Inbox · all channels
One inbox for
every conversation.
Email, calls, chat, WhatsApp and SMS, side by side.
Email, answered in the right thread
Incoming mail is matched to the conversation it belongs to, attachments are taken in, and the reply is written the way an email should read.
For your team
Your team in the same place
Search, saved views, assignment, macros and internal notes — across every channel, in one list.
Copilot
A copilot that never sends on its own
Summaries, reply drafts and answers to a marked question, right next to the conversation. A person reads it and decides whether it goes out.
Taking over is one click.
When a person takes a conversation, the AI steps back for that thread on every channel. Your colleague sees everything that was said before — nobody has to ask the customer to start again.
Conversation
