Phone agent
Every call answered, day and night — in a real conversation, from your own knowledge, and handed to a person with the whole thread when one should take it.
Incoming call · 07:42
A phone line that
does the work.
It talks, it acts, and it knows when to step aside.
On your number
On your number
A conversation, not a menu
Callers simply say what they need — no keypad, no menu tree. Klarium answers in real time on your number, with a choice of two voice providers behind it.
During the call
Books while the caller is still there
Checks availability, books, moves and cancels appointments, looks up and updates customer details — with the same actions every other channel uses.
Handed over
Hands over with the whole thread
When a person should take over, the conversation is handed over and the AI steps back for that customer. Your colleague gets everything that was said, not a ticket number. If the same caller comes back after a weak answer, they go straight to a person.
Outbound calls, with manners.
Call campaigns run only inside the hours you set, in your time zone. They recognise voicemail, try again sensibly, and never call a number on your do-not-call list again.
Call campaign
