Security

Your customers’ conversations stay yours — and stay in Europe.

The boring questions,
answered plainly.

Where it runs, what it may touch, and how you get everything back out.

Who owns what

Your customers’ datayours — we process it on your instruction
Your documentsyours — used to answer, not to train
The receiptsyours — exportable, and yours on the way out

It stays your data

We handle your customers’ conversations on your instruction and for your purposes — that is the whole arrangement. Your documents are there to answer with, not to train a model that someone else benefits from.

What it may reach

Your knowledge base
The connected systems you switched on
Another tenant’s data
A record the caller was not verified for

It can only reach what you switched on

A connected system is reachable because you connected it, with a token whose permissions you chose. Everything else is not a policy — it is simply not wired up.

On request

Export everything
Delete a conversation
Delete a customer’s data
Leave, and take it with you

Getting out is part of the deal

Export the conversations and the receipts, delete a single one or everything a customer ever wrote. A record you cannot take with you or remove was never really yours.

No badges we have not earned

You will not find a certification seal on this page. When an audit is done, it will be named here with its scope and its date — until then, ask us in the demo and we will tell you exactly where we stand.

A seal is a claim about a thing that happened. We would rather show you the thing.

Ready when the next call comes in.

Hear Klarium answer calls for your own business. Enter your website — Klarium reads it, sets up a phone assistant, and you call it a minute later.